Talk to other user before transferring the call

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Talk to other user before transferring the call

Mathew Shires

On our current IP phones when we transfer a call it puts the caller on hold and allows us to talk to the transferee before transferring the call, allowing us to explain who the caller is, why they need transferring and even allows us to cancel the transfer should they be unavailable.

We are looking to move away from physical phones and are wondering if there is a way to replicate this functionality.


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Mathew Shires

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Re: Talk to other user before transferring the call

Eugen Dedu-2
On 05/04/17 19:44, Mathew Shires wrote:
> On our current IP phones when we transfer a call it puts the caller on hold and
> allows us to talk to the transferee before transferring the call, allowing us to
> explain who the caller is, why they need transferring and even allows us to
> cancel the transfer should they be unavailable.
>
> We are looking to move away from physical phones and are wondering if there is a
> way to replicate this functionality.

Albeit useful, this functionality is not available in Ekiga, sorry.
Note that Audio mute is not working properly in Ekiga, cf.
https://bugzilla.gnome.org/show_bug.cgi?id=697871.

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Eugen
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