Problem with Ekiga h323 video and Windows 8.1 x64

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Problem with Ekiga h323 video and Windows 8.1 x64

Erik Lorenz
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Re: Problem with Ekiga h323 video and Windows 8.1 x64

Erik Lorenz
Somehow my first Mail was empty, so I send it again without signature and HTML

Hello Ekiga-List,

At first, thank you for developing Ekiga! It has been very useful for me.
And now on my problem with Ekiga and Windows 8.1 x64. I didn´t find a solution in the archives and google couldn´t help me either. I have been using Ekiga (4.0.1+) on Windows 7 x64 before without problems. Now we have a Computer with Windows 8.1 x64 and video in h323-Calls doesn´t work. The calling and audio is working, but I don´t see video on the win 8.1 client (but I can see the cam from the win 8.1 machine on the other end) .After the call is finished, I get an x264plugin_helper.exe error.
I have the same problem/error on 3 different machines with win 8.1 x64.
I deactivated the h264-codec but it didn´t help. The x264helper_plugin.exe error message was gone (because h264 wasn´t in use I guess) but there was still no video. I tried all h323-video codecs.
I also tried Ekiga 4.0.1 (without "+")
And I also tried compatibility mode for ekiga.exe and x264helper_plugin.exe from WinXP SP2 up to Windows 8, nothing worked.
Does somebody have a solution ?

Best Regards

Erik Lorenz
Max-Planck-Institut für Infektionsbiologie

Charitéplatz 1
D-10117 Berlin

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-----Ursprüngliche Nachricht-----
Von: ekiga-list [mailto:[hidden email]] Im Auftrag von Erik Lorenz
Gesendet: Donnerstag, 10. März 2016 11:43
An: '[hidden email]'
Betreff: [Ekiga-list] Problem with Ekiga h323 video and Windows 8.1 x64

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Re: Problem with Ekiga h323 video and Windows 8.1 x64

Eugen Dedu-2
On 10/03/16 11:51, Erik Lorenz wrote:

> Somehow my first Mail was empty, so I send it again without signature and HTML
>
> Hello Ekiga-List,
>
> At first, thank you for developing Ekiga! It has been very useful for me.
> And now on my problem with Ekiga and Windows 8.1 x64. I didn´t find a solution in the archives and google couldn´t help me either. I have been using Ekiga (4.0.1+) on Windows 7 x64 before without problems. Now we have a Computer with Windows 8.1 x64 and video in h323-Calls doesn´t work. The calling and audio is working, but I don´t see video on the win 8.1 client (but I can see the cam from the win 8.1 machine on the other end) .After the call is finished, I get an x264plugin_helper.exe error.
> I have the same problem/error on 3 different machines with win 8.1 x64.
> I deactivated the h264-codec but it didn´t help. The x264helper_plugin.exe error message was gone (because h264 wasn´t in use I guess) but there was still no video. I tried all h323-video codecs.
> I also tried Ekiga 4.0.1 (without "+")
> And I also tried compatibility mode for ekiga.exe and x264helper_plugin.exe from WinXP SP2 up to Windows 8, nothing worked.
> Does somebody have a solution ?

Hi Erik,

Sorry for being in late.

Your problem is that on windows 8.1 you do not see the video of the
other party.

Your problem could be the same as in the previous message.  I think you
do not see your camera images when you show the Call window (without
calling someone), right?  If affirmative, then, again, the only advice I
have is look at https://bugzilla.gnome.org/show_bug.cgi?id=626515#c44 
(comment 44) to see if it helps.

(Glad to see that Ekiga has been very useful to you, thank you!)

--
Eugen
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